Knowledgebase

The CentOS-Base.repo is a standard repo, JetBackup plugin requires this repo to be enabled on...

After upgrading from CentOS 7 to AlmaLinux 8, several users have reported encountering an issue...

We commonly receive questions on how to complete initial setup of JetBackup 5 (creating...

We have seen reports of a “Failed loading panel preload information. Error: Invalid user id...

The Error "A PKCS #11 module returned CKR_DEVICE_ERROR, indicating that a problem has occurred...

On Cloudlinux servers, it has been reported that the jetbackup5d process is constantly being...

We have received reports of JetBackup 5 users encountering difficulties when attempting to update...

We have received some reports of JetBackup 5 not being able to auto-update with the logs showing...

The STABLE build of JetBackup 4 fully supports the new cPanel Jupiter Theme out of the box. An...

Occasionally, users uninstall JetBackup 4 and find it reinstalled on their cPanel server after...

When installing JetBackup 4/5, you may run into the following error:ERROR: Can't connect to...

After installing JetBackup 5 from the instructions found at...

Paneless versions of JetBackup like JetBackup 4 for Linux and the JetBackup Management Console...

On most RHEL systems like CentOS and Almalinux, it is possible to exclude certain types of...

If you are looking to upgrade from JetBackup 4 to JetBackup 5, have no worries. We have provided...