JetBackup Auto-update fails stating package is already installed

We have received some reports of JetBackup 5 not being able to auto-update with the logs showing that the jetbackup5 package is already installed.

[root@server ~]# jetapps -u jetbackup5-cpanel
Updating jetbackup5-cpanel...
- Updating to version 5.2.5-3...Completed
Log File Contents:
Package jetbackup5-cpanel-5.1.14-6.x86_64 is already installed.
Dependencies resolved.
Nothing to do.
Complete!
 [root@server ~]# jetapps -u jetbackup5-directadmin
Updating jetbackup5-directadmin...
- Updating to version 5.2.5-3...Completed
Log File Contents:
Package jetbackup5-directadmin-5.2.5-3.x86_64 is already installed.
Dependencies resolved.
Nothing to do.
Complete!

 


This is normally caused by yum/dnf global configuration, as the expected behavior is that the yum install command also updates the package if it is installed.

To resolve this issue, please check your global /etc/yum.conf (CentOS 7) or /etc/dnf/dnf.conf configuration (CentOS 8) for the "best=False" parameter, and change this value to "True".

 

[root@server ~]# cat /etc/dnf/dnf.conf
[main]
[...]
best=True

Adjusting the value to "best=True" allows dnf/yum to try the best available package versions. 

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