Articles
If you notice JetBackup 4 Restore and Download page is missing Backup Sizes for Backups located...
Backup Issue - Skipping Account Not Enough Disk SpaceJetBackup uses a local workspace to store an account backup before transferring it to its...
Backup Job causes websites to fail to establish database connectionWhen backing up MySQL database/database users, JetBackup utilizes the mysqldump command which...
Backup Job stuck on CloudLinux serversThere is a known issue with CloudLinux servers when using JetBackup's default rsync...
Backup Retention not working as expected after rescheduleSchedule tagging on backups/snapshots are not retroactive. For example, if the user created a 30...
Backups Do Not Appear For End UserIn JetBackup 4, the root user has the ability to hide backups from the end user. Please verify...
Database Backup Errors: only_full_group_byWhile performing a Database Backup, you may encounter the following error: Expression #1 of...
Database Backups Errors: No Such File or DirectoryWe have found that occasionally mysqldump has problems connecting via localhost on some...
Directory Backups run foreverWhen using JetBackup to backup General System files, there is a possibility that JetBackup will...
Exclude List for FTP/SFTP Destinations does not workFTP/SFTP destinations are known to have limitations with their commands and file pathing...
Extra Backups Appearing On JetBackupThere are many reasons extra backups can appear on JetBackup. JetBackup 4 has Manual Backups and...
Failed to Prepare Temporary SnapshotThe error: Failed to prepare temporary snapshot can appear for many different reasons. Please...
Files/Folders With Custom Permissions Fail BackupWhen using Rsync based destinations, such as Local/SSH Destinations, there are some cases where...
Google Drive Backups fail with 403 error: Usage limit exceededJetBackup 4 Google Drive backups use the Google Drive API which has certain limits imposed for...
How JetBackup backups MySQL DatabasesJetBackup uses mysqldump to generate MySQL database backups in JetBackup 5. We do provide the...
Incremental Backup Sizes Not Displayed In JetBackupCalculating Incremental backup sizes automatically is costly because JetBackup utilizes the du...
Rsync Backing Up Account Fails - Error: overflowThere have been some reports of accounts failing to back up with errors similar to this:[ERROR]...
Rsync Error: Too many linksFiles with too many hard links can cause rsync to throw a Too many links error, causing backups...
Troubleshooting Slow Backups Unable to retrieve PostgreSQL sizeJetBackup 4 uses a query to obtain the total size for all PSQL databases on a cPanel account...
