Articles
When restoring databases JetBackup attempts to drop the database tables before starting the...
Email Restore ERROR cannot move/File existsIn JetBackup 4, restoring emails errors may occur if a user tries to download mails at the time...
Google Drive Restore and Download IssuesGoogle Drive has recently added a new Virus Scanner into their system that automatically scans...
Invalid file type: (unknown) for file ‘jetbackup_x_x_x”If JetBackup fails to restore account(s) with the error “Invalid file type” - the first step...
Multiple Account RestoreBoth JetBackup 4 and JetBackup 5 allow users to queue or run multiple accounts restores at one...
Restore Option Not Appearing for End UsersIf an end user notices they do not have the option to restore their full backups, this could be a...
Restore is Changing File Permissions of Public DirectoriesIf you notice that your account home directory public folders have wrong permissions, please...
Restore sites with previously assigned dedicated IPBy default, using Disaster Recovery to restore an orphaned account will assign the new servers...
Restoring from cPanel server to non-cPanel serverJetBackup 4 Restoring your JetBackup 4 backups onto a non-cPanel server is unfortunately not...
cPanel Email Account Already ExistsThere are times when restoring email accounts will result in the following error: [ERROR] Error...
cPanel Email Files/Folders Restored With Incorrect PermissionsThere are some cases a restore of cPanel Accounts can result in the following error when trying...
