Knowledgebase

Recently, we've received some reports that the "Reindex Destination" feature is missing backups...

We have received some reports of excessive Storage use by JetBackup 5 in the S3 Bucket. For...

We have received some reports from CentOS 7 / CloudLinux 7 users of CURL Error code 77 errors....

If you receive the below error when creating an SSH destination in JetBackup 5:   Error:...

We have received some recent reports that Hetzner Storage Box users are unable to create a SSH...

You can find a small list of S3 Vendors that are supported with the new S3 Compatible plugin at...

S3 destinations can often hit request limits when destinations are configured with high...

If you encounter the following error when adding an S3 destination on JB5, it could be related to...

Here are some helpful tips to troubleshoot the error "Error: The key 'XXXX' is not valid...

There have been some reports of issues when backing up to SFTP/LFTP/Locally Mounted NFS/SSH...

When receiving an error like the following: [ERROR] Failed transferring account "accountName"...

We continue to receive numerous and consistent reports from our clients regarding their...

JetBackup uses public-key authentication to connect to and validate your SSH Destination. This...

If you have Mac OS configured as your SSH destination, you may encounter the following error....