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General Billing and Sales Information

Imunify360 (Third Party Addons) (1)

Tips and Troubleshooting for Imunify360 Licenses

JetBackup 4 (59)

Tips & Troubleshooting Guides for JetBackup 4

JetBackup 5 (87)

Tips & Troubleshooting Guides for JetBackup 5 on cPanel/WHM, DirectAdmin, Plesk, InterWorx and Standalone Linux

JetBackup for WordPress (7)

Tips & Troubleshooting Guides for JetBackup for WordPress

JetBackup Management Console (2)

Tips & Troubleshooting Guides for JetBackup MC

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 JetBackup 5 on Direct Admin - Failed loading panel preload information

We have seen reports of a “Failed loading panel preload information. Error: Invalid user id...

 JetBackup Jupiter Theme Support for cPanel

The STABLE build of JetBackup 4 fully supports the new cPanel Jupiter Theme out of the box. An...

 Upgrading from JetBackup 4 to JetBackup 5

If you are looking to upgrade from JetBackup 4 to JetBackup 5, have no worries. We have provided...

 No Recovery Option Available/No configuration files found

We understand performing a Disaster Recovery is crucial. If you ever come across the error `No...

 JetBackup Keeps Getting Installed (cPanel/WHM)

Occasionally, users uninstall JetBackup 4 and find it reinstalled on their cPanel server after...